Privacy Policy

Effective Date: January 9, 2026

Last Updated: January 9, 2026

Ventones LLC ("Ventones," "we," "us," or "our") operates the Ventones AI mobile application (the "App") and the website ventones.com (the "Website"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App and Website.

1. Information We Collect

Information You Provide

  • Account Information: When you create an account, we may collect your email address and display name.
  • User Content: Photos you upload for AI transformation, text prompts you enter, and audio files you upload for ringtone creation.
  • Payment Information: When you subscribe to premium features, payment is processed by Google Play or Apple App Store. We do not directly collect or store your credit card information.
  • Communications: If you contact us for support, we collect the information you provide in your message.

Information Collected Automatically

  • Device Information: Device type, operating system version, unique device identifiers, and mobile network information.
  • Usage Data: Features you use, actions you take within the App, time and duration of use.
  • Log Data: IP address, browser type, pages visited on our Website, and referring URLs.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the App and Website
  • Process your AI wallpaper and ringtone creations
  • Process subscriptions and transactions
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and customer service requests
  • Monitor and analyze usage trends to improve user experience
  • Detect, prevent, and address technical issues and fraudulent activity

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: We share information with third-party vendors who perform services on our behalf, such as cloud hosting (Microsoft Azure), AI processing (OpenAI), and analytics.
  • Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. User-generated content (wallpapers, ringtones) may be stored on our servers to enable access across your devices. You may request deletion of your account and associated data at any time by contacting us.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights and Choices

  • Access and Update: You can access and update your account information within the App.
  • Delete: You can request deletion of your account and personal data by contacting us at support@ventones.com.
  • Opt-Out: You can opt out of promotional emails by following the unsubscribe instructions in those emails.
  • Device Permissions: You can control the App's access to your device's camera, photos, and storage through your device settings.

7. Children's Privacy

The App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected information from a child under 13, we will delete that information promptly.

8. Third-Party Services

Our App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party services you access.

9. International Users

If you are accessing the App from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using the App, you consent to this transfer.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Ventones LLC
Email: support@ventones.com
Website: ventones.com